Incident Response is a set of well-defined and systematic procedures developed for the organization to follow when responding to security-related incidents. This can be a proactive analysis and plan for dealing with security–related events that may adversely affect an organization's assets.

Incident Response may also be used as forensic analysis to identify and follow a hacker's actions after a system has been breached by an unauthorized user. In this case, InfoWire's incident response team will analyze the compromise, support the client in managing the incident, and provide a technical interface to local and/or federal law enforcement.